Ongoing Care & Payments

To maximise your oral health you may require ongoing dental treatment.

Whether you need regular hygiene visits or restorative work, we endeavour to provide you with a Treatment Plan which itemises the recommended treatment and costs involved.  A treatment plan is valid for 30 days from the date of issue and can help you plan your appointments and payment.

Take Home Layby and GEM Visa offer interest free payment plan options which are available to assist with your dental treatment expenses.  An interest free payment plan is a good option to help make any major dental treatment more affordable and we find it enables a lot of our patients to have work done which they would otherwise have to wait for.


Here at Riverdental, we will constantly try to find new ways to help the greater community become more accessible to and accepting of dental services and treatment. That is why we have agreed to become preferred providers for CBHS, HCF/Manchesty Unity, Teachers’ Union Health, Department of Veteran Affairs and the Medicare “Teen Dental Plan”. We are also still able to accept and make claims for all other health funds available to the public.

The fees for your actual treatment will vary depending on the complexity of your case. In order to devise an individual treatment plan and quote for you, it is strongly recommended you come into the practice for your initial examination appointment. As an estimate, the initial fee for this appointment for patients not belonging to a private health insurer is $135 (including two intra-oral radiographs to detect decay between your teeth and under old fillings). For patients who have private health insurance for dental you would not be out of pocket for this appointment.

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So what exactly is a preferred provider dental practice? Preferred providers are a network of practices accepted by health funds to work under their system, allowing the providers to offer the best level of care and value for their patients.

Department of Veteran Affairs

As always with patients eligible under the Department of Veteran Affairs system, this entitles all patients with no out-of-pocket expense for all dental treatment with approval from the department.

HCF and Manchester Unity

For all dental patients with extras cover under HCF, this will entitle them to no out-of-pocket expense preventative care which includes six-monthly check up and cleans (including radiographs), fissure sealants and mouthguards.

Teachers’ Union Health

Members of Teachers’ Union Health are entitled to lower fees as well as a greater rebate from their health insurer for all their dental treatment. Some eligible patients are also entitled to no-out-of-pocket expense treatment for their six-monthly examination and cleans. Please enquire with your health insurer to verify your eligibility for these entitlements.


For all dental patients with extras cover under CBHS, this will entitle them to no out-of-pocket expense preventative care which includes six-monthly check up and cleans (including radiographs), fissure sealants and mouthguards.

Health Insurance

We are able to process your account on the day with your Health Insurance Membership Card through our HICAPS facility. This will avoid any difficulties experienced with lodging forms, queues and waiting for cheques in the mail. We support all major health funds, so you will only be responsible for the balance or “gap” payment on the day. To learn more about the HICAPS supported health funds, visit the HICAPS website or call HICAPS on: 1800 805 780.

Dental Child Benefits Scheme

In January 2014 the Australian Department of Health announced the Child Dental Benefits Schedule (CDBS) which provides financial support for basic dental services for children between the ages 2-17 years of age.

We are an approved dentist under the Child Dental Benefits schedule

Riverdental are providing bulk billed dental appointments for eligible patients under this schedule.

Benefits will cover a range of services including:

  • Examinations
  • X-Rays
  • Cleaning
  • Fissure Sealing
  • Fillings
  • Extractions

Other services may not be eligible so we recommend that you call us to discuss and book a consultation and examination in the first instance.

Important information for patients under this schedule

If you intend to be bulk billed under this schedule  then you will need to notify us when you call to make your appointment. Using your supplied medicare card we will need to check your eligibility before your appointment.

Please also note that the benefit entitlement is capped at $1,000 per child over a 2 year calendar period and your child’s eligibility for the schedule is determined afresh each calendar year.

With all these incentives, there has never been a better time to start with your oral care regime or to revitalise that smile. If you have any queries regarding our affiliations, please do not hesitate to contact us or your respective health funds. As always, we aim to provide high quality dental treatment that targets each individual patient’s needs and desires. We recognise that no two people are alike and hence your dental requirements will differ. So please feel free to contact us at Riverdental, and let us create the smile you have always dreamed of.

Payment Requirements

Payment is required at the end of every appointment – cash, credit card, and EFTPOS facilities are available, plus HICAPS for direct billing of your health insurer.

Taxation Entitlements

It may be worthwhile knowing that there is a tax entitlement made available to combined family members or individuals, who exceed $2120.00 threshold per financial year. They may be eligible for a 20% rebate on the portion of the “out of pocket” expense that are incurred after any private health insurance or Medicare rebate.

Please seek independent accounting advice if in doubt as to how this entitlement applies in your case.